CONTACT

At The Fur Magazine, we prioritize our customers and strive to provide the best possible service. Whether you’re looking for product information, need help with an order, or want to share your feedback, we’re here to assist you every step of the way.

Support Hours: Monday–Friday, 9 AM–6 PM (CET)

 

Customer Care

Your satisfaction is at the heart of everything we do. If you have any questions or concerns, our dedicated customer care team is here to help.

How Can We Help You?

• Product Information: Need details about our faux fur coats, sizing, or materials? We’re happy to provide all the information you need to make an informed choice.

• Order Support: Questions about your order status, delivery, or shipping? We’ll help you track your purchase and ensure it arrives safely.

• Returns & Exchanges: Not completely satisfied with your purchase? Reach out to us for guidance on returns or exchanges.

• Care Instructions: Unsure how to care for your new faux fur coat? We can provide tailored advice to help your garment last for years to come.

 

FAQs

Before reaching out, take a look at our Frequently Asked Questions page for quick answers to common queries, including:

• Shipping timelines and costs

• International delivery

• Care and maintenance for faux fur

• Payment methods and security

 

Fill out the contact form below, and our team will respond as soon as possible!